Contact
Contact SubYourCar: talk to a person.
No ticket number, no bot. Message our support team on WhatsApp or send an email, and a person from the team answers.
Every way to reach us
Support team on WhatsApp
WhatsApp support: around the clock, seven days a week. The fastest answer on prices, dates and handovers. Send photos of your papers or your VAT form straight from your phone.
Open WhatsAppBest for documents, invoices and anything you want in writing. We reply within one business day.
mail@subyourcar.comPickup
Look at the car, sign and drive. We confirm the day and time of your handover by email.
Nikolaistraße 6b, 92637 Weiden i.d.OPf.
What does delivery to you cost?
Pickup in Weiden is free. Delivery costs €399 within a 150 km radius of Weiden (straight-line distance).
You add delivery in the checkout: the price is shown there before you pay and is charged with the first payment. Distances based on the postcodes of © GeoNames, CC BY 4.0.
When we answer
- Handovers: Monday to Saturday, 8 am to 8 pm. That is when you can pick a car up in Weiden in der Oberpfalz.
- Support team on WhatsApp: around the clock, seven days a week, also outside handover hours.
- Email: answered within one business day, usually the same day.
There is no chat window on this website. The green button opens WhatsApp, and nothing is sent to WhatsApp before you tap it.
Answers before you write
- Deposit Deposit: three months' rent of the booked plan, due on site at handover, not paid online. You get the deposit back immediately at the return, as soon as the return report shows no damage.
- Credit check For customers resident in Germany we run a credit check with SCHUFA Holding AG before the contract starts. If the result is negative, we may decline the booking; anything already paid is refunded in full.
- Extra kilometres €0.40 to €0.60 per km, depending on the car. 3,000 km a month are included, extra kilometres are billed at the end.
- Cancelling Cancelling up to 7 days before the start costs 50% of one month's rent. After that the first month, or the 30-day price on the 30-day plan, is due.
- Breakdown or accident If the car breaks down or you have an accident you get a replacement car subject to availability; roadside assistance is covered.
- Delivery Pickup in Weiden is free. Delivery costs €399 within a 150 km radius of Weiden (straight-line distance). Places farther away we deliver on request only, and we quote the price by email beforehand.
We use what you send us only to answer you: privacy policy.